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Kensington Close Hotel & SpaD

HOTEL RATING
o o o o Business Hotel
TRIPADVISOR
70% j
ADDRESS
Wrights Lane, London, W8 5SP Show on map 51.499471215891 -0.19104859768871
LOCATION
Near High Street Kensington
RESERVATIONS
Telephone: 020 7420 4969
From USA dial 011 44 20 7420 4969
Call on Skype (Free)
HIGHLIGHTS
# Air-con
# Gym

In 2012 Kensington Close Hotel & Spa completed a £40m renovation and extension project in celebration of their Golden 50th Birthday. This includes over 700 new deluxe bedrooms along with new conference, banqueting and dining facilities. This hotel is well-placed to explore the cafes, shops and restaurants scattered along Kensington High Street. It's also a great base from which to discover the rest of London with High Street Kensington Tube only a two-minute walk away. There is a daily membership charge for use of Health Spa including Swimming pool, gym and spa facilities.

Check-in

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Check-out

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+ another room

Guests

2 Adults
  • 1 ADULT
    2 ADULTS
    1 ADULT
    1 CHILD (2-12 Years)
    2 ADULTS
    1 CHILD (2-12 Years)
    2 ADULTS
    2 CHILDREN (2-12 Years)
    3 ADULTS
    4 ADULTS
    OTHER CONFIGURATION:
    Okay
    Book today and also receive extras worth over £250!

    Map for Kensington Close Hotel & Spa

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    Underground Stations

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    Earls Court Tube Station
    13 minutes walk
     
    4

    Railway Stations

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    r
    Paddington Railway Station
    32 minutes walk
     
    1

    Car Parks

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    Hornton Street Car Park
    4 minutes walk
     
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    Young Street NCP
    4 minutes walk
     
     
     

    Images of Kensington Close Hotel & Spa

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    Kensington Close Hotel & Spa
    Kensington Close Hotel & Spa - Executive Double Room

    LondonTown customer reviews for Kensington Close Hotel & Spa

    Most recent feedback from actual LondonTown.com customers

    The staff at the Kensington Close hotel attracted very mixed reviews, for though in general they were praised – visitors noted “the concierge was very friendly and helpful”, “the staff were well-mannered” and “The friendly staff (especially in the reception area)” – some customers had serious problems with individual staff members: "'The customer is always right' obviously did not apply at this hotel" was one observation, “I object to… the way I was treated by the senior staff in the bar” was another. Aside from this, the “location, in a quality, upmarket, safe and easily accessible area of London” was popular, as was the pool, although one guest was annoyed that “The hotel blurb implied that use of the pool was free”. The hotel was considered by most to be “clean and comfortable”, if a little “functional”. Lovely and quiet location, nice clean room, friendly and helpful staff. only negative comment would be that when room doors close they slam shut very loudly and this did wake me up a few times with late returning guests.
    Alexandra from Bangor, United Kingdom would recommend this hotel to a friend
    The staff at the Kensington Close hotel attracted very mixed reviews, for though in general they were praised – visitors noted “the concierge was very friendly and helpful”, “the staff were well-mannered” and “The friendly staff (especially in the reception area)” – some customers had serious problems with individual staff members: "'The customer is always right' obviously did not apply at this hotel" was one observation, “I object to… the way I was treated by the senior staff in the bar” was another. Aside from this, the “location, in a quality, upmarket, safe and easily accessible area of London” was popular, as was the pool, although one guest was annoyed that “The hotel blurb implied that use of the pool was free”. The hotel was considered by most to be “clean and comfortable”, if a little “functional”. The hotel is still going through refiurbishment they are doing their best but their was some hiccups ,we were put in a room where the heating system was not working & it took 4 phone calls & more than an hour of waiting to change the room .
    Anonymous from London, United Kingdom would recommend this hotel to a friend
    The staff at the Kensington Close hotel attracted very mixed reviews, for though in general they were praised – visitors noted “the concierge was very friendly and helpful”, “the staff were well-mannered” and “The friendly staff (especially in the reception area)” – some customers had serious problems with individual staff members: "'The customer is always right' obviously did not apply at this hotel" was one observation, “I object to… the way I was treated by the senior staff in the bar” was another. Aside from this, the “location, in a quality, upmarket, safe and easily accessible area of London” was popular, as was the pool, although one guest was annoyed that “The hotel blurb implied that use of the pool was free”. The hotel was considered by most to be “clean and comfortable”, if a little “functional”. Firstly i would like to say that as staff go they do try top go the extra mile at the hotel, the food is jsut amazing the Bar you must go and Ask for a Bar manager called Kamil, not only can he have a conversation with you in many languages he can really sugest some great drinks and knows the local area, In Terms of the Hotel recpetion and managers all are very pleasant and understand its nice to go to a Hotel that understands hospitality, but people these days need to understand that there are problems nothing is ever plain sailing but its how the problems are dealt with, and we were so happy tht we extended our stay by another 3 days despite there being minor issues becasue of the way it was dealt with.
    Anonymous from Ferring, United Kingdom would recommend this hotel to a friend
    The staff at the Kensington Close hotel attracted very mixed reviews, for though in general they were praised – visitors noted “the concierge was very friendly and helpful”, “the staff were well-mannered” and “The friendly staff (especially in the reception area)” – some customers had serious problems with individual staff members: "'The customer is always right' obviously did not apply at this hotel" was one observation, “I object to… the way I was treated by the senior staff in the bar” was another. Aside from this, the “location, in a quality, upmarket, safe and easily accessible area of London” was popular, as was the pool, although one guest was annoyed that “The hotel blurb implied that use of the pool was free”. The hotel was considered by most to be “clean and comfortable”, if a little “functional”. Very Clean & Tidy with a friendly feel
    Anonymous from Whitley Bay, United Kingdom would recommend this hotel to a friend
    The staff at the Kensington Close hotel attracted very mixed reviews, for though in general they were praised – visitors noted “the concierge was very friendly and helpful”, “the staff were well-mannered” and “The friendly staff (especially in the reception area)” – some customers had serious problems with individual staff members: "'The customer is always right' obviously did not apply at this hotel" was one observation, “I object to… the way I was treated by the senior staff in the bar” was another. Aside from this, the “location, in a quality, upmarket, safe and easily accessible area of London” was popular, as was the pool, although one guest was annoyed that “The hotel blurb implied that use of the pool was free”. The hotel was considered by most to be “clean and comfortable”, if a little “functional”. Booked two rooms for our short stay in London,amazing hotel and staff very friendly and helpful.I do however think hotel car parking is very pricey considering how expensive hotel is,20 pounds for 24 hrs was alot,but to have to pay a further 12 pounds for few hrs more to see bit of London before we left was not called for.
    Karen from Thornhill, United Kingdom would recommend this hotel to a friend

    TripAdvisor User Reviews

    70% j 2355 reviews

    Kensington Close Hotel & Spa Hotel Facilities

    y

    All rooms

    y

    Some rooms

    x

    Unavailable

    Hotel services

    y

    Spa

    y

    Fitness centre

    y

    Swimming Pool

    y

    Business facilities

    y

    Business centre

    y

    Concierge

    y

    24hr porter

    y

    24hr reception

    y

    Laundry services

    y

    Dry cleaning

    y

    Passenger lift

    x

    Accept dogs

    x

    Airport shuttle service

    y

    Garden

    y

    Restaurant

    y

    Bar

    y

    Lounge

    y

    In house car park - From: £ 32.00

    Room facilities

    y

    En suite bathroom

    y

    Television

    y

    Satellite and cable

    y

    In-room direct dial

    y

    Room service

    y

    24hr room service

    y

    Minibar

    x

    Mini fridge

    y

    Tea/coffee making

    y

    Air conditioning

    y

    In-room safe

    y

    Iron

    y

    Hairdryer

    y

    Wifi - From: £9.95

    For children

    y

    Baby cots - FREE

    x

    Babysitting

    Accessibility

    y

    Wheelchair access rooms

    y

    Guide dogs welcome

    Check-in

    Check-in from: 14:00

    Check-out before: 12:00

    Telephone reservations

    To book the Kensington Close Hotel & Spa by phone, call the telephone booking department on 011 44 20 7420 4969. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From USA call 011 44 20 7420 4969

    Group booking discounts

    Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for Kensington Close Hotel & Spa bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at Kensington Close Hotel & Spa .

    Customer Service - Speak to a London hotel expert

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    Telephone

    From USA:

    011 44 20 7420 4969

    Free callback service:

    We can call you back

    Speak to a London Hotel Expert

    P

    Telephone

    From United Kingdom 020 7437 4370 8am to 11pm

    Free callback service:

    If you prefer, we can call you back for free

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