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The Cumberland Hotel - a Guoman HotelD

HOTEL RATING
o o o o Hotel
TRIPADVISOR
70% j
ADDRESS
Great Cumberland Place, London, W1H 7DL Show on map 51.513904634877 -0.15746874065527
LOCATION
Near Park Lane
RESERVATIONS
Telephone: 020 7420 4958
From USA dial 011 44 20 7420 4958
Call on Skype (Free)
HIGHLIGHTS
# FREE WiFi
# Air-con
# Gym

The cutting edge design of this modern central London hotel boasts a striking first impression. Its grand, spacious lobby has been beautifully filled with contemporary art and lighting, giving the impression of a gallery within a hotel. This artistic theme continues throughout the luxury rooms, which are all individually designed with original art and many providing impressive views of Hyde Park. Book an Executive Room and gain access to the newly refurbished Club Lounge featuring complimentary breakfast, refreshments and canapés. The hotel which boast free WIFI throughout ,is also home to Momentus Bar, the perfect spot to enjoy a glass of Champagne; and their restaurant, The Brasserie at The Cumberland, where seasonal British food is served with a unique twist in the heart of the West End shopping district.

Rating: 86% of LondonTown customers would recommend to a friend - 4.1 out of 5 based on 1522 recent customers surveyed

Check-in

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Check-out

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+ another room

Guests

2 Adults
  • 1 ADULT
    2 ADULTS
    1 ADULT
    1 CHILD (2-12 Years)
    2 ADULTS
    1 CHILD (2-12 Years)
    2 ADULTS
    2 CHILDREN (2-12 Years)
    3 ADULTS
    4 ADULTS
    OTHER CONFIGURATION:
    Okay
    Book today and also receive extras worth over £250!

    Map for The Cumberland Hotel - a Guoman Hotel

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    Underground Stations

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    Marble Arch Tube Station
    1 minutes walk
     
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    Bond Street Tube Station
    10 minutes walk
     
    4

    Railway Stations

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    Marylebone Railway Station
    14 minutes walk
     
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    Paddington Railway Station
    19 minutes walk
     
    1

    Car Parks

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    Marble Arch Car Parks
    3 minutes walk
     
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    Mayfair Car Park
    9 minutes walk
     
     
     

    Images of The Cumberland Hotel - a Guoman Hotel

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    The Cumberland Hotel - a Guoman Hotel
    The Cumberland Hotel - a Guoman Hotel - Executive Double Room

    LondonTown customer reviews for The Cumberland Hotel - a Guoman Hotel

    Edited summary of customer comments

    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use.

    Most recent 100 guests:

    Q: "Based on your recent experience, would you recommend this hotel to a friend?"

    Yes - 86%

    Most recent feedback from actual LondonTown.com customers

    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. Really enjoyed our stay, lovely modern hotel.
    from Keighley, United Kingdom would recommend this hotel to a friend
    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. It was my birthday and you sent a lovely cake and card to my room which was very appreciated. Thank you. The stay was perfect.
    Anonymous from 03792 Murla, Spain would recommend this hotel to a friend
    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. The hotel was near by the tube station where you can travel easily to everywhere. It eas clean and the staff was very friendly.
    Anonymous from Istanbul, Turkey would recommend this hotel to a friend
    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. The hotel itself was in a great location. and for the most part the stay was great. However, we found that movies, internet or radio weren't working on our TV. The room was a bit small with the bed only accessible from one side. There was no bedside table at one side or plug sockets near the bed at all. One of the plug sockets was broken.Also, we were charged an automatic 12.5% service charge at the bar. I think this is an outrageous charge especially as I wasn't told about it previously and I had even went to the bar to order our drinks myself. I wouldn't tell others to stay away but for these reasons I would advise anyone thinking of staying here to consider looking around.
    Anonymous from Edinburgh, United Kingdom would not recommend this hotel to a friend
    “The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”.  The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. Hotel bar staff very surly. Rooms less than average in decorative condition.
    Anonymous from Hardingstone, United Kingdom would not recommend this hotel to a friend

    TripAdvisor User Reviews

    70% j 2725 reviews

    The Cumberland Hotel - a Guoman Hotel Hotel Facilities

    y

    All rooms

    y

    Some rooms

    x

    Unavailable

    Hotel services

    x

    Spa

    y

    Fitness centre

    x

    Swimming Pool

    y

    Business facilities

    y

    Business centre

    y

    Concierge

    y

    24hr porter

    y

    24hr reception

    y

    Laundry services

    y

    Dry cleaning

    y

    Passenger lift

    x

    Accept dogs

    y

    Airport shuttle service

    x

    Garden

    y

    Restaurant

    y

    Bar

    y

    Lounge

    Room facilities

    y

    En suite bathroom

    y

    Television

    y

    Satellite and cable

    y

    In-room direct dial

    y

    Room service

    y

    24hr room service

    y

    Minibar

    y

    Mini fridge

    y

    Tea/coffee making

    y

    Air conditioning

    y

    In-room safe

    y

    Iron

    y

    Hairdryer

    y

    Wifi - FREE

    For children

    y

    Baby cots - FREE

    y

    Babysitting

    Accessibility

    y

    Wheelchair access rooms

    y

    Guide dogs welcome

    Check-in

    Check-in from: 15:00

    Check-out before: 12:00

    Telephone reservations

    To book the The Cumberland Hotel - a Guoman Hotel by phone, call the telephone booking department on 011 44 20 7420 4958. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From USA call 011 44 20 7420 4958

    Group booking discounts

    Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Cumberland Hotel - a Guoman Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Cumberland Hotel - a Guoman Hotel .

    Customer Service - Speak to a London hotel expert

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    Telephone

    From USA:

    011 44 20 7420 4958

    Free callback service:

    We can call you back

    Speak to a London Hotel Expert

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    Telephone

    From United Kingdom 020 7437 4370 8am to 11pm

    Free callback service:

    If you prefer, we can call you back for free

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