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The cutting edge design of this modern central London hotel boasts a striking first impression. Its grand, spacious lobby has been beautifully filled with contemporary art and lighting, giving the impression of a gallery within a hotel. This artistic theme continues throughout the luxury rooms, which are all individually designed with original art and many providing impressive views of Hyde Park. Book an Executive Room and gain access to the newly refurbished Club Lounge featuring complimentary breakfast, refreshments and canapés. The hotel which boast free WIFI throughout is also home to Momentus Bar, the perfect spot to enjoy a glass of Champagne; and their restaurant, The Brasserie at The Cumberland, where seasonal British food is served with a unique twist in the heart of the West End shopping district.
Rating:
85% of LondonTown customers would recommend to a friend -
out of 5 based on 1536 recent customers surveyed
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FREE WiFiBooking multiple rooms?
Visit our group bookings page or call 020 7437 4370 for assistance
Room 1
Map for The Cumberland Hotel - a Guoman Hotel
Underground Stations
Railway Stations
LondonTown customer reviews for The Cumberland Hotel - a Guoman Hotel
“The hotel decor and feel” were largely enjoyed by guests; in spite of occasional complaints about rooms that were “beginning toshow wear” and had “torn sheets”, most guests found it “very modern” and enjoyed the “beautiful foyer”. The Brasserie,Rhodes 1, was considered excellent, as was the breakfast buffet, though there were complaints about the sheer size of the breakfast room which was “like a… station”, and “Too big, like an airport”. Much more popular was the “beautiful and cosy bar”. The “great location” “next to tube and shops” and the “big bed” made this popular with leisure travellers, but business travellers had somecomplaints about the lack of business centre and “bizarre rates” for internet use. 
Most recent 100 guests:
Yes
No
85%
15%
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The hotel was very clean and comfortable, and the staff
were professional and attentive. It is a well placed hotel
to enjoy London  |
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Anonymous from Coniston, United Kingdom would recommend this hotel to a friend |
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Really enjoyed our stay, lovely modern hotel. |
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from Keighley, United Kingdom would recommend this hotel to a friend |
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It was my birthday and you sent a lovely cake and card to my room which was very appreciated. Thank you. The stay was perfect. |
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Anonymous from 03792 Murla, Spain would recommend this hotel to a friend |
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The hotel was near by the tube station where you can travel easily to everywhere. It eas clean and the staff was very friendly. |
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Anonymous from Istanbul, Turkey would recommend this hotel to a friend |
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The hotel itself was in a great location. and for the most part the stay was great. However,
we found that movies, internet or radio weren't working on our TV. The room was a bit
small with the bed only accessible from one side. There was no bedside table at one side or
plug sockets near the bed at all. One of the plug sockets was broken.Also, we were charged
an automatic 12.5% service charge at the bar. I think this is an outrageous charge
especially as I wasn't told about it previously and I had even went to the bar to order our
drinks myself.
I wouldn't tell others to stay away but for these reasons I would advise anyone thinking of
staying here to consider looking around. |
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Anonymous from Edinburgh, United Kingdom would not recommend this hotel to a friend |
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TripAdvisor User Reviews
The Cumberland Hotel - a Guoman Hotel Hotel Facilities
Hotel services
Spa
Fitness centre
Swimming Pool
Business facilities
Business centre
Concierge
24hr porter
24hr reception
Laundry services
Dry cleaning
Passenger lift
Accept dogs
Airport shuttle service
Garden
Restaurant
Bar
Lounge
Room facilities
En suite bathroom
Television
Satellite and cable
In-room direct dial
Room service
24hr room service
Minibar
Mini fridge
Tea/coffee making
Air conditioning
In-room safe
Iron
Hairdryer
Wifi - FREE
900 rooms
For children
Baby cots - FREE
Babysitting
Accessibility
Wheelchair access rooms
Guide dogs welcome
Check-in
| Check-in from: | 15:00 |
| Check-out before: | 12:00 |
All rooms
Some rooms
Unavailable
Telephone reservations
To book the The Cumberland Hotel - a Guoman Hotel by phone, call the telephone booking department on 011 44 20 7420 4982. The hotel reservations call centre is open seven days a week from 8am until 11pm (UK time) seven days a week. From USA call 011 44 20 7420 4982
Group booking discounts
Are you booking for a group of people? If you are making a booking for a group of people and require over 10 rooms, you may prefer to speak to the Group Booking Department for The Cumberland Hotel - a Guoman Hotel bookings. Special deals can be arranged for groups, including discounts and arrangements for adjacent and inter connecting rooms if required. Call the Groups Reservations Department on 0207 292 2307. The best way to book a group deal is to complete the online form for group reservations at The Cumberland Hotel - a Guoman Hotel .
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