My husband and I stayed three nights and the hotel was selected by our travel agency. Upon arrival Uber dropped is off at the entrance, where there are around six...
My husband and I stayed three nights and the hotel was selected by our travel agency. Upon arrival Uber dropped is off at the entrance, where there are around six steps to reach the door. The male at reception made eye contact but made no effort at all to help me with my luggage, seeing that I was struggling to bring it up. After that he was courteous and provided the key and instructions for our stay. The positive: 1. The room is small but average for London, plenty of space for 2-3 luggage pieces. 2. The room is clean, sheets and towels clean. 3. The room includes a safe box with digital code, coffee machine, tea, coffee pods, and a couple of cookies. Mini fridge, hair dryer, & toiletries. 4. Free continental breakfast, cereal, milk, coffee, tea, yogurt and some pastries. Basic but it definitely helped us to get through our morning activities. 5. Staff is friendly and greeted us everyday. 6. Location, location! Around the metro, restaurants, coffee shops, and super market within walking distance!
The not so good: 1. The bed is the MOST uncomfortable thing ever! So hard, we could feel the springs and my husband complained of knee pain at night. Definitely this would be a deal breaker if you want a good night rest. 2. The tub is really high, it's a little hard to get in. It gets VERY slippery, hence the handle inside. I learned the lesson after falling on my face and getting a huge bruise on my thigh. For someone elder I would suggest getting an accessible room if available. 3. My husband and I got a twin room, two separate twin beds. The hotel said my travel agency requested that, and the hotel had all queen beds booked. Since we were celebrating our anniversary, we put the two beds together and filled the middle gap with the decorative pillows. I would like to think that indeed all rooms were booked and there was no other option in switching rooms.
Overall location is prime, but due to the bed, lack of good rest, and a huge bruise on my thigh I will try my luck somewhere else.
Very nice hotel out of the mad rush . Exceptional hospitality. Had a minor glitch in the room that was promptly resolv
Sep 12, 2017
The airport shuttle was convent ly scheduled an prompt and The price of the room was a very good value and unexpected this prompt and on time. We were dropped...
The airport shuttle was convent ly scheduled an prompt and The price of the room was a very good value and unexpected this prompt and on time. We were dropped off directly in front of our airline. This hotel provided a high level of service.
Outstanding trip to London - Great hotel - Great Location
Sep 11, 2017
We stayed twice in the same trip at the Ashburn Hotel. We have stayed in the Cromwell Road / Gloucester Road area before but we decided to change to the...
We stayed twice in the same trip at the Ashburn Hotel. We have stayed in the Cromwell Road / Gloucester Road area before but we decided to change to the Ashburn. We stayed 3 days on arrival to London and then 3 days when we returned to London from Brighton. We requested the Superior Double Room for both stays. The Hotel has someone at the front desk 24 hours and a Concierge who helped with Taxis and other inquires. There is also a small bar in the hotel. Although our room was not available when we arrived (Not their fault) they did get us in the room as soon as they could. The room was average sized for London and the sheets and bedding was nice. The room had a small refrigerator, tea and coffee set up, TV and good WIFI. We did attempt to use the breakfast room but the offering was not to our liking - this is the only weak point in the hotel, however the young lady was very nice when we went by. The room was on the front of the hotel so there is some street noise if you open the windows. Didn't bother us, we kind of liked the city noise. The windows have a second internal window so there is some noise insulation if you keep them shut. The room is also Air conditioned if need be. There is also a small lift (elevator) to all floors. On our second visit they upgraded us to a larger room. This had a sofa, 2 TV's and a little larger bathroom. The bathroom was nice, they supplied Robes, Slippers and high end toiletries. House keeping was good, the room was cleaned daily. The Staff was friendly and helpful. The Gloucester Road Tube is just around the corner. Service for Circle, District and Piccadilly lines. Restaurants and Grocery store just around the corner. All said we would definitely recommend and would stay again.
This hotel is super close to the Glouster Road Underground station which is served by the Picadilly Line that comes from Heathrow. Save a little cash and follow the signs...
This hotel is super close to the Glouster Road Underground station which is served by the Picadilly Line that comes from Heathrow. Save a little cash and follow the signs to the underground to get into town. We checked in about an hour early. There is a nightly free Prosecco from 7-8 pm in the lounge. The room was fine, we have had much smaller in NYC or even in London so I thought it was a good size. This is not a luxury hotel but everything was clean and neat. The breakfast bar was stocked well and the people were friendly to us. It was nice to have the breakfast as it was one meal we didn't have to figure out each day. The only problem we had is that there was very little hot water in our shower. It was hot when we were there so it was ok but I look forward to my showers so that was a tiny problem. We would stay again as it is a great location and really close to several attractions.
My husband and I stayed here the last week of August. Upon check-in, the manager upgraded our room to a Deluxe Queen free of charge and, since we arrived early,...
My husband and I stayed here the last week of August. Upon check-in, the manager upgraded our room to a Deluxe Queen free of charge and, since we arrived early, the concierge stored our luggage til our room was ready for check- in. The hotel is close to Waitrose grocery store, Gloucester Road Underground station, a post office, and lots of shops and restaurants on Gloucester Road. The included breakfast was great. The only thing i would say is I was a bit disappointed in the lighting when it came to applying makeup, the bath tub was a bit slippery when wet so use caution, and the room had no temperature control that I'm aware of. But we had a delightful stay and I would happily stay there again.