I visited The Pembridge Palace Hotel in London along with my wife and daughter, we arrived at mid night, we where horrified by the quality of the rooms, beds, and...
I visited The Pembridge Palace Hotel in London along with my wife and daughter, we arrived at mid night, we where horrified by the quality of the rooms, beds, and bed sheets. They were dirty and stained, I went to the reception to complain the man at the reception was unhelpful because he know nothing about this problem and how to solve it. No night housekeeping staff available to change the sheets. We were offered another room on the safe floor but after we inspected this other room it was worse than the one we were offered, we decided to leave the hotel and look some where else.
at first I knew not to expect much because i read the previous reviews before i travelled, but thought id gave them the benefit of the doubt and see for...
at first I knew not to expect much because i read the previous reviews before i travelled, but thought id gave them the benefit of the doubt and see for myself. the entrance into the hotel isn´t suitable for a pram or wheelchair user, pram in our case. The young girl on the reception was friendly but not much else. Our room was on the 2nd floor through a tight corridor, when we opened the door there was an immediate waft of smoke hit us up the nose! someone had been smoking out the window! the bedding and curtains were old, dated, dusty and smelly. I removed them straight away and bought my own antibacterial wipes and spray, to clean. the bathroom wasn,t too bad, it was clean. there was 2 single beds (we booked a family room) for two adults and one infant.our 2nd evening coming back from london centre we were greeted by the sight of the large muslim family that were staying there, spralled out on the reception sofas, with bare feet on them and blankets over them (using the free wifi), i was horrified that nothing was said to them by staff! the breakfast was bleak and the staff were stiff and rude, not so much as a good morning! the same muslim famliy there, took a breakfast table in one of the back cut off areas and when they left, a young couple went to take a seat to eat but were greeted my a pile of vomit on the floor that the child of the previous people had done! it really isnt a great place to stay, saving a few extra pound is great but i honestly would rather save up some extra and pay for a decent place to stay! i wont be back here, the only good point is the location!
This is definitely not a 3* hotel! There were 5 of us staying in a family room which had a stair case and two floors. 5 single beds. The upstairs...
This is definitely not a 3* hotel! There were 5 of us staying in a family room which had a stair case and two floors. 5 single beds. The upstairs could not fit anyone over 5ft 3 and we had to kneel on the floor to get changed. The toilet smelt like egg every time we flushed it and the TV lost signal every time someone stood up.
We also got told we had free breakfast which included toast, cheese, cucumber and Nutella with bland cereals. If you have any intolerances you won't be able to eat anything apart from cucumber.
The only thing that was good was the price we paid £128 for the room. So if you just need a bed for the night it would be ideal. However there is an actual hostel next to it so maybe look into that as it might be cheaper
A 5 minute walk from Bayswater underground station. Hotel situated in road with sign Leinster Square on one side, and Princes Square on other. 24 hour reception. There are 2...
A 5 minute walk from Bayswater underground station. Hotel situated in road with sign Leinster Square on one side, and Princes Square on other. 24 hour reception. There are 2 lifts, but one was out of order on arrival, and still not working when we left 5 days later. Room(203): bath with shower mixer with power and hot water. Window single glazed, but quiet. Breakfast room: 3 types of cereal + pineapple chunks + yogurt; sliced tomatoes, sliced cucumber, boiled eggs (but in absence of any cold meat selection, the eggs soon go) Table cleared swiftly + wiped over. Good value for money, especially due to location to underground.
Came on a school trip in April 2016. Didn't have high expectations (as it was a school trip hotel) but I can imagine was still not great quality for any...
Came on a school trip in April 2016. Didn't have high expectations (as it was a school trip hotel) but I can imagine was still not great quality for any other user of the hotel. When we arrived the welcome staff seemed friendly and helpful enough but the lobby was outdated and ugly and clearly needed redecorating. Our room was... interesting. The TV did not work, nor could we make it work, and the room had been split into two floors to accommodate more beds, somehow cramming in a narrow, steep staircase which was more than a little dangerous, especially as it had no handrail. In a room which should have only had two beds at most, they fitted in five, which made it feel very cramped. The bathroom was better than most TripAdvisor reviews described, to my relief. The bed covers were more than a little ugly, and although the beds were reasonably comfortable the covers were itchy. The next morning, we went to breakfast. The small dining room was impressively cramped, and the food was not anywhere near fresh, and altogether a low standard. The location was convenient, as it was a short walk to the Tube station, and was within walking distance of several major sights and museums, like the Natural History Museum. However, I do know that it was a basic hotel for a cheap price, so I can understand why it may not have been a great quality. On the whole, I would probably not stay there again. Needs a modernisation.