Cannizaro House West Side Common, London SW19 4UE, England (Formerly Cannizaro House)
Certificate of Excellence 2016
Jun 21, 2017
I wish I'd read TripAdvisor before coming for midweek lunch here. Service was appalling, the duck egg and asparagus was fine once it arrived (5 minutes after the steak -...
I wish I'd read TripAdvisor before coming for midweek lunch here. Service was appalling, the duck egg and asparagus was fine once it arrived (5 minutes after the steak - see below) and we had managed to obtain cutlery. The steak and chips, well... chips were inedible having been stewed in lard, the steak was only able to be cut with a steak knife, which took 10 minutes to come. Don't bother with this place - Wimbledon has much better to offer.
We stayed on a Sunday night deal. Friendly check in and taken to our room. We booked a standard room but this exceeded our expectations, huge bed, lovely bathroom, coffee...
We stayed on a Sunday night deal. Friendly check in and taken to our room. We booked a standard room but this exceeded our expectations, huge bed, lovely bathroom, coffee machine and fridge. We dined in the restaurant, food was excellent though told one item not available so we chose another then the original item appeared, ordered a pudding, then the waitress appeared telling us it was not available, wouldn't mind but it happened again! Overall lovely stay, free car park and easy walk to Wimbledon Village.
Nice Hotel in Great Location - shame about the hopeless restaurant
Jun 20, 2017
If you don't eat in the hotel then you are likely to have a very nice experience because apart from air conditioning, which was unusable because it was so noisy,...
If you don't eat in the hotel then you are likely to have a very nice experience because apart from air conditioning, which was unusable because it was so noisy, the location, hotel and rooms are very good. However, our restaurant experience is one of the worst we have had anytime anywhere and is the basis of our review for this hotel. You are going to pay around £105 for a meal so should expect a reasonable meal and a fair service, even in a hotel. Firstly, they refused to serve drinks on the terrace because they they were too busy, so you had to go to the bar and get them yourself. A little odd but no problem. Then into the restaurant. We ordered our starters and mains. Five minutes later they came and said no lamb. Disappointed, but ordered steak for me and corn cakes for my wife instead. Nice to be offered bread, but they forgot, although not to bothered since we wanted to save ourselves for the feast. The prawns came and were ok but not great. They were pappy and soggy which means they were not fresh and either from frozen or reheated. No finger bowls so made a complete mess of the napkins. Just as we finished the starters and to our amazement, the steak order and accessories arrived so they frantically cleared away the starters and put the steak on the table. We thought wow we will be out of here in 30 minutes. After a little wait for my wives meal which had not arrived, we agreed that I should start before my steak got cold. So I tucked in whilst my wife nibbled some fries. Suddenly waiters arrived in a panic, whipped the food away and said we had someone else's dinner (I wonder if they are writing a review?) One of the waiters said the trouble was the staff could not understand English and didn't know what they were doing, which was an odd thing to tell a customer. After a time the proper mains arrived. Steak ok but not worth £27, corn cakes bland and tasteless. Now for dessert. I ordered chocolate bomb and my wife wanted ice cream but was told no ice cream left. WHAT! How can you run out of ice cream?. So she had nothing. A few minutes later the waitress came back and said I cant have chocolate bomb because it comes with ice cream which has run out. So no dessert and no feast - the chips were nice but not great value at £105 (if we would have had dessert). I have written a complaint, but as I write, no one has replied which I take to mean that no one cares which is at least consistent. Hope this review is helpful.
Setting foot in the courtyard of the hotel is like sampling pure oxygen. The birdsong, the fresh air, the greenery and grounds are the first things you savour as you...
Setting foot in the courtyard of the hotel is like sampling pure oxygen. The birdsong, the fresh air, the greenery and grounds are the first things you savour as you tread upon the gravel. Entering the lobby you're greeted by the most charming and efficient staff, who are genuinely delighted to see you and will go out of their way to make your stay a memorable one. Take a moment or so to enjoy a glass of chilled water infused with lemon, mint and cucumber while you are being booked in. The twin themes here are attention to detail, and good taste. Boy, do I mean good taste.
The lounge should set things up nicely, resembling more a gentleman's club or parlour than anything else. Conversation is friendly, relaxed and mercifully subdued, a world away from the harsh bray you find in most hotel lounges. The guests are a mix of old money and new and just ordinary families in-between. Nobody appears self-conscious or uncomfortable in the subdued light and one can only wonder at how the hotel exerts such a relaxing atmosphere.
It's the room. My my, what a room. The deluxe park view room an exercise in subdued refinement, the kind you would expect NBC's Hannibal to sleep in. My wife and I were momentarily stunned, caught between the warm sunlight filtering through from the stunning view outside, and the glorious glorious decor. From the wallpaper and drapes to the sheer size of the upholstered bed, the goose down pillows to the luxuriously stuffed sofa, it's impossible to savour it all in a single glance.
As for the essentials, well it has a bed that could comfortably sleep four, a shower that offers a pleasing scorch and a deep tub with a headrest, allowing for that much-needed soak. Here and there, the attention to detail shines through, from the umbrella and picnic blank left in the room's lobby to the generous selection of Ren goodies for the bathroom. Even the bathroom has two light switches, one for the ceiling and one for the underside of the sink unit, giving just enough light to visit at night without disturbing your partner.
Nothing is left to chance here, from the underfloor heating and towel rail controls to Lavazza coffee machine with steam wand: you have as little or as much control over your comfort as you could possibly wish for.
I could go on but at some point I'd be getting the projector out and treating you to shot by shot analysis.
The point is, Cannizaro House is more than just a hotel. Every molecule of it exudes a calming wamth, giving it that elusive quality hotels seek but rarely ever master- atmosphere. Breakfast here is more like dining at The Shard - there's a true sense of savouring the experience. And well you should, given the effort put into it. No crude buffet but individually cooked breakfasts, beautifully assembled pots of fruit and granola and mini French press coffee pots. Taste, and attention to detail, in every pace and every mouthful.
My wife and I have been three weekends in a row purely on the strength of one visit. Each time we've been welcomed warmly, given the room we loved and treated with old-world courtesy that made us wish we lived that much closer. From the grounds of the magnificent Cannizaro Park to the genius who decorated the rooms to the amazing and wonderful staff, there is refreshment for the body and soul and I hope you will be fortunate enough to partake
Beccy G G, Management at Hotel du Vin Wimbledon, responded to this review
Thank you for taking the time to write your recent review. I am delighted that we were not only able to meet but exceed your expectations and thank you for your recommendations and kind words about the hotel and staff. We all look forward to welcoming you back next time and I can be of any assistance in the meantime, please do not hesitate to contact me on email@example.com
We stayed for three nights...and would go back! Staff was so friendly, welcoming..especially Elenia from Greece. The accomodations..lobby/sitting area an d the BEST....the Breakfast Room......overlooking the Park.We loved our stay....this...
We stayed for three nights...and would go back! Staff was so friendly, welcoming..especially Elenia from Greece. The accomodations..lobby/sitting area an d the BEST....the Breakfast Room......overlooking the Park.We loved our stay....this room was especially pleasant. Watching the dogs in the park, the garden.....all very much enjoyed! Highly recommend!
Beccy G G, Management at Hotel du Vin Wimbledon, responded to this review
Thank you for posting your recent review. I am delighted that you enjoyed your stay with us and we all look forward to welcoming you back. If I can be of any assistance in the meantime, please do not hesitate to contact me on firstname.lastname@example.org