Traveler Reviews brought to you by
Best Western Seraphine Kensington Olympia Hotel
225 Kensington High Street, London W8 6SA, England
3.5 of 5 bubbles
411 Reviews
Recent Reviews:
United Kingdom
Trip type:
Broken sanitary ware in bathroom, building work ongoing
1 of 5 bubbles May 20, 2017
Checked in early evening noticed that bins in room had not been emptied. This was resolved then we went for an evening meal. Upon our return around midnight we discovered... more »
Trip type:
The worst stay I've had to date
1 of 5 bubbles May 19, 2017
The whole experience from check in to check out was a disaster. We arrived on out business trip to be greeted by construction at the reception area. There was no... more »
Knutsford, United Kingdom
Trip type:
Good location, bit of a weird layout, but nice rooms
3 of 5 bubbles May 8, 2017
Stayed here overnight on business. Good location for Kensington. They were doing construction work in the hotel, which meant that I struggled to find reception and access was restricted and... more »
Trip type:
Friends getaway
Friendly staff
3 of 5 bubbles May 6, 2017
Arrived late, greeted by friendly staff, Contstruction work going on in breakfast room/lounge, Breakfast was served in bedroom which was difficult to eat out of a box in bed but... more »
Hamilton, Bermuda
Trip type:
Staff great
4 of 5 bubbles May 5, 2017
I gave stayed here 3 times. On all occasions the staff went out of their way to help. On the last occasion Ines and Florian were exceptional. The location is... more »
1-5 of 411 Reviews

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